How Ya Doin?

How Ya Doin?

How ya doin? It’s a greeting more than a question.  But it’s still a question. Both the question and the answer are usually automatic. Want to create an awkward moment?  Answer How ya doin? with a real answer.   What’s your automatic answer to How ya doin? Fine....
5 Rs to Remember When Giving Feedback

5 Rs to Remember When Giving Feedback

When it comes to giving feedback, you probably fall into one of three categories: You have a lot of great advice for others but nobody seems interested in it. The thought of offering feedback is so terrifying that you might just fall to your death before asking...
8 Practices to Get More Referrals

8 Practices to Get More Referrals

Think about why you would give a referral to someone. Let’s face it. Giving a referral to a product or service provider puts your reputation on the line. So, unless you have had a great experience with the product, the service or the provider, you’re not likely to...
Acting The Part

Acting The Part

This morning, I was inspired with an idea and asked my wife, Kathy to help me. I asked her if she could think of a time when I was upset.  She reminded me of trying to get technical help over the phone from someone in India. That reminded me of something that happened...
The Stages of Recovery

The Stages of Recovery

In the following article, The Stages of Recovery, I summarize the 3 stages of recovery as described in the book, Adult Children of Alcoholics. I work with many people who use the 12 steps to recover from trauma and addictions. Many of my clients have been on the...