What I Thought I Knew

What I Thought I Knew

I had been a mortgage loan officer for 15 years. I had survived the financial crisis and mortgage meltdown of 2008-2009 and emerged more determined, more focused, more educated, and more careful. At my lowest point, I knew it was either time to find another career or...
Why ask someone how they are?

Why ask someone how they are?

How are you? It’s a greeting more than a question. But it’s still a question. Both the question and the answer are usually automatic. Want to create an awkward moment?  Answer How ya doin? with a real answer. What’s your automatic answer to How are you? Fine. Good....
5 Rs to Remember When Giving Feedback

5 Rs to Remember When Giving Feedback

When it comes to giving feedback, you probably fall into one of three categories: You have a lot of great advice for others but nobody seems interested in it. The thought of offering feedback is so terrifying that you might just fall to your death before asking...
The G.I.F.T. of Feedback

The G.I.F.T. of Feedback

Giving feedback can feel vulnerable. It takes courage to offer feedback. Receiving feedback can also feel vulnerable. If, when you are receiving feedback you feel threatened, you may be more concerned with surviving the feedback than with hearing exactly what is being...