How Ya Doin?

How Ya Doin?

How ya doin? It’s a greeting more than a question.  But it’s still a question. Both the question and the answer are usually automatic. Want to create an awkward moment?  Answer How ya doin? with a real answer.   What’s your automatic answer to How ya doin? Fine....
5 Rs to Remember When Giving Feedback

5 Rs to Remember When Giving Feedback

When it comes to giving feedback, you probably fall into one of three categories: You have a lot of great advice for others but nobody seems interested in it. The thought of offering feedback is so terrifying that you might just fall to your death before asking...
8 Practices to Get More Referrals

8 Practices to Get More Referrals

Think about why you would give a referral to someone. Let’s face it. Giving a referral to a product or service provider puts your reputation on the line. So, unless you have had a great experience with the product, the service or the provider, you’re not likely to...
Acting The Part

Acting The Part

This morning, I was inspired with an idea and asked my wife, Kathy to help me. I asked her if she could think of a time when I was upset.  She reminded me of trying to get technical help over the phone from someone in India. That reminded me of something that happened...
Personal kindness: How to stop “shoulding” yourself

Personal kindness: How to stop “shoulding” yourself

As a mindset coach, I listen for language that provides the clues about what drives a person or what stops them. For those of us who are building and running businesses, nothing is more important than the mindset behind our language.  For example, the words...