How are you? It’s a greeting more than a question. But it’s still a question. Both the question and the answer are usually automatic. Want to create an awkward moment? Answer How ya doin? with a real answer. What’s your automatic answer to How are you? Fine....
When it comes to giving feedback, you probably fall into one of three categories: You have a lot of great advice for others but nobody seems interested in it. The thought of offering feedback is so terrifying that you might just fall to your death before asking...
Think about why you would give a referral to someone. Let’s face it. Giving a referral to a product or service provider puts your reputation on the line. So, unless you have had a great experience with the product, the service or the provider, you’re not likely to...
This morning, I was inspired with an idea and asked my wife, Kathy to help me. I asked her if she could think of a time when I was upset. She reminded me of trying to get technical help over the phone from someone in India. That reminded me of something that happened...
As a mindset coach, I listen for language that provides the clues about what drives a person or what stops them. For those of us who are building and running businesses, nothing is more important than the mindset behind our language. For example, the words...
